How an impossible tenant was relocated to a new home

Grant, San Tan Valley

Introduction: Why Selling Real Estate Isn’t Just About Bricks and Mortar

Let’s be real for a second. Selling a property is often about so much more than just, well, the property. It’s an emotional journey fraught with challenges that often have little to do with contracts and inspections. For Susan, a landlord weary of the ups and downs of managing her rental property, the journey involved navigating complex family dynamics. How do you sell a house when the tenant you want to evict is also your son? This isn’t just a legal or financial conundrum—it’s a deeply personal one.

The Importance of Relationships in Real Estate

What if I told you that there’s a way to handle such complex scenarios, balancing both the personal and professional aspects? This story is about how Unbiased Options stepped in to offer Susan a tailored solution. By the end of it, not only did Susan sell her property, but she also managed to salvage—and even strengthen—her relationship with her son, Grant.

Unbiased Options prides itself on a “people over properties” approach. Ready to find out how we pulled it off? Let’s dive right in.

The Problem: When the Landlord is Family

Susan’s Dilemma

Imagine the challenge of being both a mom and a landlord to your adult son, Grant. You’re stuck between the rock of unconditional love and the hard place of financial responsibility. Susan faced this head-on. Despite providing rent breaks and constantly juggling her dual roles, Susan was emotionally and mentally drained. She was at the end of her tether, and something had to give. After much soul-searching, Susan made the difficult decision to sell her rental property—a choice that she feared could cost her the relationship with her son.

The Emotional Cost of Real Estate

Let’s not sugarcoat it—selling a home can be emotionally taxing. But when family ties are involved, the stakes are skyscraper-high. It’s not just about open houses and negotiations; it’s about preserving the most important relationships in your life. Susan was at risk of losing more than just a tenant; she was at risk of losing her son. And that’s a cost that no amount of money can cover.

Susan on her decision: “It was heart-wrenching. I was stuck between being a responsible property owner and being a loving mom. It was a decision I never thought I’d have to make.”

Why Unbiased Options?

The Uniqueness of Our Approach

The traditional way of selling a property usually involves an almost mechanical process: list the property, show the property, sell the property. But what happens when a situation defies the standard playbook? Enter Unbiased Options. We specialize in tackling real estate challenges that require more than just a one-size-fits-all solution. Our commitment to understanding the unique circumstances of our clients sets us apart. For Susan, our approach meant a chance to solve her property dilemma without sacrificing her relationship with her son.


Commitment to Family Relationships

You might wonder, why did Susan choose Unbiased Options in the first place? Well, we have a knack for handling the intricate dance that comes with family transactions in real estate. Our reputation precedes us. From initial consultation to closing, we focus on open communication, empathy, and innovative solutions. This was the cornerstone for establishing trust with Susan.

“What drew me to Unbiased Options was their focus on relationships. It’s not just about selling a property; it’s about understanding the dynamics involved.” – Susan

Consultation: The First Step to a Solution

Susan’s First Interaction with Unbiased Options

For many, the first step of selling a home involves a simple property valuation. But for Susan, our consultation process was, let’s say, a bit more comprehensive. We dived deep into her unique situation to understand not just the property in question but also the people involved. Our free consultation provided Susan with an unbiased breakdown of each option for selling and how much money the home would make. But we didn’t stop there. We also discussed the human aspect of the transaction—how to handle the delicate situation with her son, Grant.

Susan about the initial consultation: “The initial consultation wasn’t just about numbers and logistics. It felt like a session of family therapy mixed with real estate expertise. Unbiased Options really does care about the ‘people’ part of the equation.” – Susan

At Unbiased Options, our consultations are more than just business meetings; they’re holistic discussions aimed at finding solutions that benefit everyone involved. The consult with Susan was no exception.

Getting to the Heart of the Matter: Conversation with Grant

Emotional Interviews and Its Importance

If there’s one thing we’ve learned over the years, it’s that all parties involved in a real estate transaction have a story to tell. In Susan’s case, this meant having a candid conversation with her son and tenant, Grant. Max from Unbiased Options sat down with Grant to get his side of the story. The conversation was more than just a tenant interview; it was an emotional heart-to-heart that laid the groundwork for the solutions we would later implement.

“I felt like for the first time, someone was listening to me, not just hearing me.” – Grant

“Our job isn’t just to facilitate a sale; it’s to mediate between parties and find a path that suits everyone. With Susan and Grant, the emotional stakes were high, and we couldn’t afford to ignore them.” – Max, Unbiased Options

This emotional interview was crucial in understanding the deeper issues at play and also showcased our approach of going beyond mere transactional interactions. We didn’t just want to find a buyer for Susan’s property; we wanted to find a future for Grant that didn’t involve financial instability or a strained relationship with his mom.

Solutions that Change Lives: The Credit Score Miracle

How We Tackled the No-Credit-Score Issue

So, we’ve got Susan, who wants to sell her home but is weighed down by the emotional toll of potentially evicting her own son. Then there’s Grant, who has a unique problem—a non-existent credit score thanks to an adoption paperwork snafu. What did we do? We rolled up our sleeves and went to work.

Firstly, we hired a credit consultant to work on Grant’s peculiar problem. We then guided Susan on adding Grant as an authorized user on her credit cards. This wasn’t just a financial move; it was an emotional one. We were essentially building bridges, both financial and familial.

A Changed Life in 30 Days

Within a month, Grant’s non-existent credit score metamorphosed into a solid 720. Yeah, you read that right—a whole 720! Not only did we provide a lifeline for Grant’s financial future, but we also gave him options, something he felt he’d run out of. And that’s what we’re all about at Unbiased Options—giving people options they didn’t know they had.

“I couldn’t believe it. In just a month, Unbiased Options turned my life around. It was like winning the financial lottery.” – Grant

Beyond Real Estate: Helping Grant Move On

Finding a New Home for Grant

It’s one thing to sell a home; it’s another to make sure that everyone involved has a roof over their head afterward. After boosting Grant’s credit score, the next challenge was finding him a place that was both affordable and comfortable. Remember, we’re talking about a young man who’s never had to face the real estate market with a credit score before. This was uncharted territory for him.

The Extra Mile: Covering Rent and Deposits

We didn’t just find Grant a new place; we made moving in as smooth as a freshly ironed shirt. Unbiased Options covered the first and last month’s rent, plus the security deposit. Why? Because our philosophy is “people over properties.” By removing the financial barriers, we helped Grant transition into his new life without the stress of out-of-pocket expenses.

“If it weren’t for Unbiased Options, I would have been lost, navigating the daunting process of leasing an apartment. The financial help was a game-changer.” – Grant

The Grand Finale: A Sale That Preserved a Relationship

No More Torn Families: The Sale of Susan’s Property

When all was said and done, we facilitated the sale of Susan’s San Tan Valley property. But this was no ordinary sale. We ensured that both Susan and Grant came out of this ordeal not just unscathed but better than they were before. This was a win-win in the purest sense, a deal where numbers on a spreadsheet couldn’t capture the full measure of its success.

Our “People Over Properties” Philosophy in Action

This story exemplifies what we’re all about at Unbiased Options: people over properties. You can sell a house, but can you do it without breaking a home? In Susan and Grant’s case, not only did we sell the property, but we also helped preserve, and even improve, a family relationship.

“Selling my house could have torn my family apart. Unbiased Options made sure it became an opportunity to mend and grow.” – Susan

Lessons Learned: More than Just a Real Estate Transaction

A Journey of Discovery for All Involved

From our first consultation with Susan to helping Grant move into his new home, this journey has been full of insights. Real estate isn’t just about walls, roofs, and property lines; it’s about the lives lived within those boundaries. We’ve reconfirmed our belief that each client is a unique challenge requiring a tailored approach.

Breaking Stereotypes: The Real Estate Agent as Mediator and Healer

Who says a real estate agent’s job is just to buy and sell properties? In our world, we wear many hats: financial advisor, mediator, even emotional support. Susan and Grant’s story highlights how Unbiased Options stands apart in delivering a holistic service.

“I never thought a real estate company could do so much for me, both emotionally and financially. It’s like I stumbled upon a guardian angel in the property market.” – Susan

FAQs: Your Questions Answered

Why Did Susan Choose Unbiased Options?

Susan needed more than just a real estate agent; she needed someone who could navigate the complex emotional landscape that came with selling a property inhabited by a family member. Our tailored approach and commitment to delivering more than just a sale made us the right choice for her.

How Did We Help Grant’s Credit Score?

We hired a credit consultant and guided Susan to add Grant as an authorized user on her credit cards. This helped Grant build a credit score from scratch, effectively opening up more options for him in the future.

What Services Did Unbiased Options Provide Beyond Real Estate?

Besides the property sale, we offered financial consultation, facilitated emotional conversations between Susan and Grant, found a new home for Grant, and even covered his initial rental expenses. Our suite of services goes well beyond the standard fare you’d expect from a real estate agency.

What is the “People Over Properties” Philosophy?

Simply put, we prioritize the well-being of the people involved in the transaction over just making a sale. We believe in forming connections, understanding unique challenges, and coming up with tailored solutions that benefit everyone involved.